Issue accessing storefront - eCom (North America)

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted Feb 10, 2020 - 20:40 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 10, 2020 - 20:03 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 10, 2020 - 19:47 EST

Update

We are continuing to investigate the root cause of the issue. Will update this page when we have more details.
Posted Feb 10, 2020 - 19:18 EST

Update

We are continuing to investigate the root cause of this issue.
Posted Feb 10, 2020 - 18:32 EST

Investigating

We have identified an issue with our eCom Product in the North American Region. A dedicated team is working the issue.
Posted Feb 10, 2020 - 17:53 EST
This incident affected: Lightspeed eCom (C-Series) (Lightspeed eCom (North America & Australia)).
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