Lightspeed S-Series - 23rd December Backoffice Reporting Delay

Incident Report for Lightspeed - Status Page

Monitoring

On December 23rd, there was an S-Series Backoffice syncing delay where transactions or newly created items would not appear in the Backoffice - The root cause of that incident has been resolved, however some data may appear to still be missing.

We are working to restore that data, and any missing transactions or items for that day should be synced with the Backoffice soon.

We will provide an update on this page once we have more information.

Posted Dec 26, 2025 - 16:35 EST

This incident affects: Lightspeed Retail (S-Series) (BackOffice).