Limited service access due to external outage

Incident Report for Lightspeed - Status Page

Resolved

The external service has confirmed that all systems are operational again.

Posted Jun 21, 2022 - 04:17 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 21, 2022 - 03:20 EDT

Identified

The external service has has been identified the issue. A fix is being implemented.

Posted Jun 21, 2022 - 03:15 EDT

Update

We are continuing to investigate this issue.

Posted Jun 21, 2022 - 03:06 EDT

Investigating

We're currently experiencing problems due to an external outage in our infrastructure. We're currently investigating this issue.

More updates will follow soon.

Posted Jun 21, 2022 - 03:02 EDT

This incident affected: Lightspeed Retail (R-Series) (Retail POS, Retail API, Analytics, Integrated Payments) and Lightspeed eCom (C-Series) (Lightspeed eCom (Europe), Lightspeed eCom (North America & Australia)).