We can confirm that as of 17:00 CEST on October 13, 2025, the issue resulting in a partial payout delay for Rabobank bank users has been resolved. All affected payouts have now been processed. Impacted Rabobank users will receive their funds as soon as possible.
Posted Oct 13, 2025 - 11:27 EDT
Update
Further investigation has revealed that the delay has been caused by a technical issue with the beneficiary bank, Rabobank. We remain actively engaged with Rabobank to explore all options to expedite payout processing.
Posted Oct 13, 2025 - 10:48 EDT
Identified
Hi there,
We have detected a payout delay for some users of Lightspeed Payments in the Netherlands using Rabobank as their primary bank. Settlements sent on Friday may be delayed. We have contacted our banking partners to investigate and resolve this issue.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding during this time.
Posted Oct 13, 2025 - 07:42 EDT
This incident affected: Lightspeed Restaurant (L-Series) (Lightspeed Payments) and Lightspeed Restaurant (K-Series) (Lightspeed Payments).