Shopify order webhook stop working for some retailers

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.

Posted Apr 20, 2023 - 20:18 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 20, 2023 - 20:09 EDT

Investigating

We are currently investigating an issue that Shopify order stopped syncing into X-series

Posted Apr 20, 2023 - 19:12 EDT

This incident affected: Lightspeed Retail (X-Series) (Sales History).