Loyalty customers are unable to create accounts through the mobile client

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted 7 days ago. Mar 25, 2025 - 08:55 EDT

Identified

We have identified the root cause of the issue. Our team is currently working on implementing a fix.
Posted 14 days ago. Mar 18, 2025 - 14:08 EDT

Investigating

We are currently investigating this issue. In the meantime, customers can be created through the R-Series loyalty web view.
Posted 15 days ago. Mar 17, 2025 - 13:09 EDT
This incident affected: Lightspeed Loyalty (Retail Integration).
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