X-Series - Users unable to log in (UK region)

Incident Report for Lightspeed - Status Page

Resolved

Retailers in the UK are experiencing login problems due to global issues with ISP providers in the region.

Posted Sep 24, 2025 - 10:59 EDT

Retailers in the UK are experiencing login problems due to global issues with ISP providers in the region.

Posted Sep 24, 2025 - 08:40 EDT

Some customers are reporting that they are unable to load the POS. We're currently investigating this.

Posted Sep 24, 2025 - 06:18 EDT

This incident affected: Lightspeed Retail (X-Series) (Retail POS, Retail POS for iPadOS).