Lightspeed Chat Support is currently unavailable
Incident Report for Lightspeed - Status Page
This incident has been resolved.
Posted May 29, 2024 - 13:24 EDT
A fix has been implemented and we are monitoring the results.
Posted May 29, 2024 - 11:48 EDT
The issue has been identified and a fix is being implemented.
Posted May 29, 2024 - 11:39 EDT
We are currently investigating the issue with Lightspeed Chat Support, as support agents are unable to connect to incoming chats.
Posted May 29, 2024 - 11:25 EDT
This incident affected: Lightspeed Retail (R-Series) (Retail POS), Lightspeed eCom (C-Series) (Lightspeed eCom (Europe), Lightspeed eCom (North America & Australia)), and Lightspeed Retail (X-Series) (Help Centre).