Lightspeed Retail (S-Series) - BridgePay

Incident Report for Lightspeed - Status Page

Resolved

The third-party partner has resolved the issue. Transactions are now being processed normally.

Posted Oct 06, 2026 - 12:14 EDT

Monitoring

We have implemented a fix and will continue to monitor the situation.

Posted Oct 06, 2026 - 11:59 EDT

Identified

We have identified the cause of the Lightspeed Retail (S-Series) issue and a dedicated team of engineers is working on a solution with our third party provider.

Posted Oct 06, 2026 - 11:53 EDT

Investigating

We are currently investigating an issue affecting merchants using Lightspeed Retail S-Series. A dedicated team is investigating the issue with BridgePay processing gateway.

Posted Oct 06, 2026 - 11:35 EDT

This incident affected: Lightspeed Retail (S-Series) (Payments).