Degraded performance for Lightspeed Payments
Incident Report for Lightspeed - Status Page
Resolved
This incident has been resolved.
Posted Sep 06, 2024 - 17:57 EDT
Update
We are continuing to monitor for any further issues.
Posted Sep 06, 2024 - 17:55 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 06, 2024 - 17:54 EDT
Identified
The issue has been identified and a fix is being implemented. We are already seeing a reduction in errors.
Posted Sep 06, 2024 - 17:12 EDT
Investigating
We are currently investigating this issue. Issues may be experienced accessing reporting and processing transactions
Posted Sep 06, 2024 - 16:10 EDT
This incident affected: Lightspeed eCom (C-Series) (Lightspeed eCom (North America & Australia)), Lightspeed Restaurant (L-Series) (Lightspeed Payments), Lightspeed Retail (R-Series) (Integrated Payments), Lightspeed Restaurant (K-Series) (Lightspeed Payments), and Lightspeed Retail (X-Series) (Payments).
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