Backoffice is down. The outage affects Online Ordering Services

Incident Report for Lightspeed - Status Page

Resolved

The incident has been resolved. The Backoffice and Online Ordering services are operational again

Posted Sep 23, 2022 - 05:02 EDT

Update

We are still looking for a solution on how to mitigate the issue

Posted Sep 23, 2022 - 04:45 EDT

Update

We are continuing to investigate the issue.

Posted Sep 23, 2022 - 04:23 EDT

Investigating

We are investigating what’s causing the issue

Posted Sep 23, 2022 - 04:19 EDT

This incident affected: Lightspeed Restaurant (K-Series) (Back Office, Back Office - Reporting, API (incl. Online Orders), Order Anywhere).