Degraded performance of integrated payment processing

Incident Report for Lightspeed - Status Page

Resolved

Integrated payment processing has now returned to normal

Posted May 06, 2022 - 12:39 EDT

Identified

Our payment processing partners have identified the issue and are working on a resolution

Posted May 06, 2022 - 11:41 EDT

Investigating

We have identified an issue where Lightspeed Payments and Worldpay transactions on Lightspeed Retail (R Series) is experiencing degraded performance and lower approval rates. Team is currently investigating the issue

Posted May 06, 2022 - 11:03 EDT

This incident affected: Lightspeed Retail (R-Series) (Integrated Payments) and Lightspeed Restaurant (K-Series) (Lightspeed Payments).