K-Series: degraded performance processing payments via Lightspeed Payments

Incident Report for Lightspeed - Status Page

Resolved

The issue affecting integrated payments has been resolved.
Posted Jun 04, 2026 - 10:01 EDT

Monitoring

A fix has been implemented, and we are currently monitoring the results.
Posted Jun 04, 2026 - 09:19 EDT

Update

We are currently experiencing an issue with integrated payments initiated through the POS system.
As a workaround, payments can still be processed using standalone mode: https://k-series-support.lightspeedhq.com/hc/en-us/articles/5028210082715-Standalone-payments
Posted Jun 04, 2026 - 08:06 EDT

Update

We are continuing to investigate this issue.
Posted Jun 04, 2026 - 07:53 EDT

Investigating

We are currently investigating this issue.
Posted Jun 04, 2026 - 07:51 EDT
This incident affected: Lightspeed Restaurant (K-Series) (Payments).