Degraded performance in import/export functionalities

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted Jun 04, 2024 - 04:45 EDT

Monitoring

A solution has been implemented and we are monitoring the results.
Posted Jun 04, 2024 - 03:58 EDT

Identified

The issue has been identified, and a fix is being implemented.
Posted Jun 04, 2024 - 03:52 EDT

Investigating

Exports or imports can get stuck. Exported PDF files can return no information.

We are currently investigating the issue.
Posted Jun 04, 2024 - 03:47 EDT
This incident affected: Lightspeed eCom (C-Series) (Lightspeed eCom (Europe)).