Some retailers' BigCommerce integration are broken

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.

Posted Dec 22, 2022 - 19:18 EST

Monitoring

A fix has been implemented by BigCommerce and we are monitoring the results

Posted Dec 22, 2022 - 18:37 EST

Investigating

Some retailers' BigCommerce integrations are not working as expected. Retailers are not able to sync products to BigCommerce. Order webhooks are not working as well.

Posted Dec 22, 2022 - 17:08 EST

This incident affected: Lightspeed Retail (X-Series) (Products, Sales History).