Lightspeed Retail (R-Series) - Unable to process manual payments on Cayan (Retail iOS App only)

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted Nov 28, 2022 - 11:29 EST

Monitoring

A fix has been implemented and we are monitoring results.
Posted Nov 28, 2022 - 09:23 EST

Update

We are continuing to work on a fix for this issue.
Posted Nov 25, 2022 - 12:35 EST

Update

We are continuing to work on a fix for this issue.
Posted Nov 23, 2022 - 18:15 EST

Identified

The issue has been identified and a fix is in progress.
Posted Nov 23, 2022 - 18:15 EST

Monitoring

The issue has been identified and a fix is in progress.
Posted Nov 23, 2022 - 17:02 EST

Identified

The issue has been identified and a fix is in progress.
Posted Nov 23, 2022 - 16:49 EST

Update

We are continuing to investigate this issue.
Posted Nov 23, 2022 - 12:38 EST

Investigating

We are currently investigating this issue.
Posted Nov 23, 2022 - 12:38 EST
This incident affected: Lightspeed Retail (R-Series) (Retail POS, Integrated Payments).
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