Performance Degraded - Lightspeed Loyalty

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.

Posted Nov 02, 2019 - 11:41 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 02, 2019 - 11:20 EDT

Update

We have applied a fix and have confirmed that Lightspeed Loyalty Dashboard is once again operational. We continue to work towards resolving the Lightspeed Loyalty Retail Integration.

Posted Nov 02, 2019 - 11:07 EDT

Identified

We have identified the source of the issue and are working on a solution.

Posted Nov 02, 2019 - 10:39 EDT

Update

We are continuing to investigate this issue.

Posted Nov 02, 2019 - 10:35 EDT

Investigating

We have identified an issue with Lightspeed Loyalty. A dedicated team is researching the issue. We will update you as more information becomes available.

Posted Nov 02, 2019 - 10:23 EDT

This incident affected: Lightspeed Loyalty (Dashboard, Retail Integration).