A fix has been implemented and we are monitoring the results.
Posted Nov 02, 2019 - 11:20 EDT
Update
We have applied a fix and have confirmed that Lightspeed Loyalty Dashboard is once again operational. We continue to work towards resolving the Lightspeed Loyalty Retail Integration.
Posted Nov 02, 2019 - 11:07 EDT
Identified
We have identified the source of the issue and are working on a solution.
Posted Nov 02, 2019 - 10:39 EDT
Update
We are continuing to investigate this issue.
Posted Nov 02, 2019 - 10:35 EDT
Investigating
We have identified an issue with Lightspeed Loyalty. A dedicated team is researching the issue. We will update you as more information becomes available.
Posted Nov 02, 2019 - 10:23 EDT
This incident affected: Lightspeed Loyalty (Dashboard, Retail Integration).