Lightspeed Hospitality - Order Ahead

Incident Report for Lightspeed - Status Page

Resolved

This incident has been resolved.
Posted Jan 13, 2021 - 11:15 EST

Update

The performance has remained stable
Posted Jan 13, 2021 - 11:00 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 13, 2021 - 10:38 EST

Investigating

We are currently investigating an issue affecting merchants using Lightspeed Hospitality - Order Ahead (degraded performance). The POS and Manager are still fully functional. A dedicated team is investigating the issue.
Posted Jan 13, 2021 - 10:21 EST